Privacy Policy
Your privacy is our priority. Learn how we collect, use, protect, and manage your personal information in accordance with the highest standards of data protection.
Last Updated: January 15, 2024
At LegalIP Pro, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our intellectual property services.
Key Principles:
- • We only collect information necessary to provide our services
- • We never sell your personal information to third parties
- • We implement industry-standard security measures
- • You have full control over your data and can request deletion at any time
Personal Information You Provide
Account Information
- • Full name (first and last name)
- • Email address
- • Phone number
- • Company name (if applicable)
- • Professional title
Service Information
- • Patent application details
- • Trademark information
- • Copyright materials
- • Design specifications
- • Legal consultation notes
Information Automatically Collected
- Usage Data: Pages visited, time spent, click patterns, and navigation paths
- Device Information: IP address, browser type, operating system, device identifiers
- Location Data: General geographic location based on IP address (not precise location)
- Cookies & Tracking: Session cookies, preference cookies, and analytics cookies
Information from Third Parties
We may receive information from:
- • Government patent and trademark offices
- • Legal databases and research services
- • Payment processors (transaction information only)
- • Professional referral partners
Primary Service Purposes
- • Processing patent, trademark, and copyright applications
- • Providing legal consultation and advice
- • Conducting prior art searches and analysis
- • Managing your IP portfolio
- • Communicating about your cases and services
- • Processing payments and billing
Secondary Purposes
- • Improving our website and services
- • Sending relevant legal updates and newsletters
- • Analyzing usage patterns for optimization
- • Preventing fraud and ensuring security
- • Complying with legal obligations
- • Responding to customer support inquiries
Legal Basis for Processing
Contractual Necessity: Processing required to fulfill our service agreements
Legitimate Interest: Improving services, security, and business operations
Legal Compliance: Meeting regulatory requirements and legal obligations
Consent: Marketing communications and optional features (with your explicit consent)
We DO NOT sell your personal information
LegalIP Pro never sells, rents, or trades your personal information to third parties for marketing purposes.
Limited Sharing Scenarios
Service Providers
Trusted third-party vendors who help us provide services (cloud hosting, payment processing, legal research databases) under strict confidentiality agreements.
Government Agencies
Patent and trademark offices, courts, and regulatory bodies as required for IP applications and legal proceedings.
Legal Requirements
When required by law, court order, or to protect our rights, property, or safety, or that of our users or others.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred with appropriate notice and protection measures.
Storage Locations
- • Primary servers: United States (AWS/Google Cloud)
- • Backup servers: Multiple secure data centers
- • EU data: Stored within EU boundaries (GDPR compliance)
- • Encryption: AES-256 encryption at rest and in transit
Security Measures
- • SSL/TLS encryption for all data transmission
- • Multi-factor authentication for staff access
- • Regular security audits and penetration testing
- • Firewall protection and intrusion detection
- • Employee background checks and training
Access Controls
Role-Based Access
Staff only access data necessary for their role
Audit Logging
All data access is logged and monitored
Regular Reviews
Quarterly access reviews and updates
Automatic Data Deletion Policy
We automatically delete personal information when it's no longer needed for the purposes it was collected, unless we're legally required to retain it longer.
Retention Periods
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | Until account deletion + 30 days | Service provision and support |
| IP Application Data | 7 years after case closure | Legal and regulatory requirements |
| Payment Information | 7 years | Tax and accounting compliance |
| Website Analytics | 26 months | Service improvement and optimization |
| Marketing Data | Until unsubscribe + 30 days | Communication preferences |
| Support Tickets | 3 years | Quality assurance and training |
Data Deletion Process
Automatic Deletion
- • Scheduled automated deletion processes
- • Secure overwriting of deleted data
- • Verification and audit trails
- • Backup purging within 90 days
Manual Deletion Requests
- • Processed within 30 days of request
- • Identity verification required
- • Confirmation email sent upon completion
- • Legal hold exceptions may apply
You have significant control over your personal information. Here are your rights and how to exercise them:
Right to Access
Request a copy of all personal information we hold about you.
Right to Rectification
Correct any inaccurate or incomplete personal information.
Right to Erasure
Request deletion of your personal information (subject to legal requirements).
Right to Portability
Receive your data in a structured, machine-readable format.
Right to Restrict Processing
Limit how we process your personal information in certain circumstances.
Right to Object
Object to processing based on legitimate interests or for marketing purposes.
How to Exercise Your Rights
1. Email us: info@lexanalytico.com with your request
2. Include: Your full name, email address, and specific request
3. Verification: We may ask for additional information to verify your identity
4. Response time: We'll respond within 30 days (may extend to 60 days for complex requests)
We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
Technical Safeguards
- • End-to-end encryption
- • Secure socket layer (SSL)
- • Advanced firewalls
- • Intrusion detection systems
- • Regular security updates
- • Vulnerability assessments
Administrative Safeguards
- • Employee background checks
- • Privacy training programs
- • Access control policies
- • Incident response procedures
- • Regular security audits
- • Vendor security assessments
Physical Safeguards
- • Secure data centers
- • Biometric access controls
- • 24/7 monitoring
- • Environmental controls
- • Secure disposal procedures
- • Backup and recovery systems
Data Breach Response
In the unlikely event of a data breach:
- • We'll notify affected users within 72 hours
- • Regulatory authorities will be informed as required
- • Immediate containment and investigation procedures
- • Free credit monitoring services if applicable
- • Regular updates on investigation progress
If you have any questions about this Privacy Policy or our data practices, please contact us:
Privacy Officer
info@lexanalytico.com
+91 99161 93248
Response time: Within 48 hours
Mailing Address
LegalIP Pro
Attn: Privacy Officer
8th Floor, A 10, Shilpitha Tech Park- iSprout, Devarabisanahalli Rd, Kariyammana Agrahara, Bellandur, Bengaluru, Karnataka 560103
Regulatory Complaints
If you're not satisfied with our response, you have the right to file a complaint with your local data protection authority or the Federal Trade Commission (FTC) in the United States.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
How we notify you: We'll post the updated policy on our website and send email notifications for material changes at least 30 days before they take effect.
Your continued use of our services after the effective date constitutes acceptance of the updated Privacy Policy.