How We Handle Your Data
What we collect, how we use it, and when we delete it
Last Updated: January 15, 2024
Data We Collect
We collect only the information necessary to provide our intellectual property services and operate our website effectively:
- Account details such as name, email, phone, and company (if applicable)
- Service-related information for patents, trademarks, copyrights, and designs
- Usage, device, and analytics data to improve site performance and security
- Payment and billing details processed via trusted, PCI-compliant providers
How Your Data Is Used
We use your data to deliver and improve our services, communicate with you, and comply with legal obligations:
- Providing legal and IP services, managing cases, and processing payments
- Improving our products, website, and customer support
- Sending legal updates or newsletters with your consent (you can opt out)
- Ensuring security, preventing fraud, and maintaining regulatory compliance
When We Delete Your Data
We remove personal data when it is no longer required for the purposes it was collected, subject to legal and regulatory requirements.
Typical Retention Periods
- Account data: until account deletion + 30 days
- IP case files: up to 7 years after case closure
- Payment records: 7 years for tax and accounting
- Analytics data: up to 26 months
Deletion Methods
- Automated scheduled deletion workflows
- Secure overwriting and disposal procedures
- Audit trails and verification checks
- Backups pruned within 90 days
Note: Some data may be retained longer where required by law, to resolve disputes, or enforce agreements.
Your Controls and Requests
You can request access, correction, export, restriction, objection, or deletion of your personal information at any time.
- Contact our Privacy Officer at privacy@legalippro.com
- Include your full name, email, and specific request
- We will verify your identity and respond within statutory timeframes